“We’re Proud of Our Customer Reviews”
At Window World of Galveston, customer satisfaction is our number one priority. We understand that our customers are the determining factor of our business’ success, which is why we do whatever it takes to ensure that each customer has the best possible Window World experience. That’s why at Window World, a large part of our new business comes from referrals from satisfied customers. Read real reviews from real customers below to learn why so many homeowners enjoyed their experience with Window World from start to finish.
Mr.(Charles)Thornton gave us a first-class presentation on Modern Window technology and on Windows World as a company, together with a cost quotation which made sense.
– Donald Townsend, Galveston, March 2015
My house looks so much better!! Window World has completed window replacement for me and 2 other family member’s homes and all 3 of us have had a positive experience with Window World. The windows were beautifully installed. The contractors (Mike Hildred) were skilled and left no mess!! Best contracting experience ever!!
– Sandra Griffin, Boling, March 2015
Thanks so much to Eddie (Herivelto Ferriera) & his crew. They did an awesome job and arrived on time. They were courteous, friendly & professional and explained everything. They also left house clean.
– Suzanne Ferguson, La Porte, March 2015
Ken (Barzilla) was very friendly, and very knowledgeable. He made the whole process enjoyable. Very nice guy!! I would highly recommend him to anyone considering new windows for their home.
– Nancy Righter, Missouri City, March 2015
I am really happy with new windows. My experience with Window World was excellent from the sales person, Derek (Hightower), to the installation team (Francinei Santana).
– Maria Defilippis, Pearland, March 2015
Darren (Hightower) was an awesome sales person, courteous & very knowledgeable. The installation by Jose & Juan (Iniguez) was very excellently done.
– Nancy Bowen, Conroe, March 2015
Darren (Hightower) was outstanding…Thanks for everything.
– Paul Montalbano, Galveston, February 2015
I am pleased with the installation team (Laurindo Ribeiro) and feel they did a good job.
– Robert Cook, Galveston, February 2015
Thank you so much for sending him (Lonnie Ludwig) out! He was great, knew the product answered all our questions. We are going to wait to see what our tax return looks like before we proceed.
– Matt Jaqua, Spring, February 2015
We love our new windows and the sales person (Kevin Keegan) was very helpful in making our decision. We appreciated his informative, non-high pressure presentation.
– Jerry Poole, Alvin, February 2015
The windows look great! It is an immediate improvement in “feel” of the house. The installer (Juan Iniguez) was very professional and informative.
– Richard Law, Channelview, February 2015
The installers (Francinei Santana) were the most efficient people that I have ever witnessed. Two hours tops they were in and out and cleaned up – Awesome!
– Jeanette Jansch, Galveston, February 2015
I purchased 4 new windows last month and I could not be happier! The service was great from the sales rep (Kevin Keegan) to the installers (Ernest Groze)!
– Abbie Patterson, Conroe, February 2015
A very nice young man (Derek Hightower) & knowledgeable about his products!
– Kay Turner, Freeport, January 2015
Mr. (Michael) DiDio did a fantastic job and I will be getting with him soon as this weather clears up.
– Ron Griffin, Kirbyville, January 2015
Joel Ludwig was very friendly, knowledgeable, and professional. We had a pleasant experience.
– Brian Leatherwood, Galveston, January 2015
We had our windows installed on 1/17/2015. We love our new windows. Everyone from Daren Hightower to the installers (Francinei Santana) were absolutely great.
– David Mikel, Sugarland, January 2015
The installers (BW Pro Services, LLC) came in, installed and took away old windows. They were very professional and showed me how to work the windows. Great Job!!
– Agueda Sequeira, Galveston, December 2014
The patio door looks beautiful. Salesman (Preston Stephens) & installers (Juan Iniguez) were polite, professional and on time. The windows very affordable and would definitely recommend.
– Cynthia Sarver, Galveston, December 2014
We would like to take this opportunity to thank you for sending Daren Hightower to our home to represent your company. We must admit that Daren is by far the most exceptional salesman we have ever encountered. There are not enough words to express our gratitude to Daren for his professionalism, integrity and honesty. The most humble words I can say are, “Thank you!”
– David Mikel, Sugarland, December 2014
Eric (Keeler) was not only very professional but also very courteous.
– Jerry Wilcox, Clute, December 2014
I am very happy with the whole experience with Window World. Windows came in early, installers (Scott Coleman) were very nice, on time and cleaned up once finish.
– Donna Gilbert, Galveston, November 2014
Mike (Hildred) was our installer. From the start he was straight up with us and took the time to explain what he was doing and why and took his time. Great job!!
– Giovanni Bocsh, Pearland, November 2014
Thanks Mr. Derek Hightower for an excellent presentation on your products; they seem to be a great value and certainly will enhance my home. I am looking forward to getting back with you and your company as soon as I address some pending issues.
– Leddie Smith, Galveston, November 2014
I had 2 other estimates before Bruce (Andrews) came to the house. I was very impressed with his concise yet thorough presentation, very knowledgeable and personable and I was happy with the price of the windows compared to the other two estimates.
– Coleen Carrico, Galveston, November 2014
Kevin (Keegan) did a super job. He was on time and professional in every way.
– Everette Hutchinson, Spring, November 2014
The sales rep (Scott Thorton) was honest and answered all of our questions. Your installation crew (BW Pro Services, LLC) did a very good job, much faster than I expected.
– Bill Jones, Galveston, November 2014
The appointment went very well and lead setter (Stacy Norris) was very polite.
– Mike Spiegel, Bellaire, October 2014
Very professional, Salesman (Lonnie Ludwig) was great was on time and polite.
– Ed Stanton, Galveston, October 2014
Eric was WONDERFUL and I will be buying from Window World because of ERIC being so GREAT!!!!
– Jason Arnold, Baytown, October 2014
The job they (Scott Joslin) did was fantastic! I love my windows.
– Casey Bushek, Galveston, October 2014
Michael Dideo was very professional and knowledgeable and very attentive throughout the whole process and it was a refreshing experience.
– Chrissie McDaniel, Lumberton, October 2014
Daren Hightower did great job and went above and beyond.
– Charles Osborne, Sugar Land, October 2014
I enjoyed getting to know Daren (Hightower), he is a wonderful person and a definite asset to your company. He’s one of those people that when you meet them you feel like you’ve known them for years because they make you feel so comfortable. He represents Window World in a friendly, professional manner, and it has been a pleasure doing business with your company.
– Pauline Beck, Humble, September 2014
My husband and I were very pleased with our experience recently and thought Daren (Hightower) was polite, friendly, very informative and a delight to have in our home. Thank you for this follow up as my husband has been in sales for 35 years and has always been a strong believer in the “follow up letter” to clients. We look forward to having your company out soon to help us get these repairs made. Sincerely, Liz Zapp.
– Liz Zapp, Tomball, September 2014
From my initial meeting with my salesman Danny (Schmidt), to the day of installation, all went well as planned. Every appointment was on time, all calls were courteous .The work went smooth and my home kept clean. I couldn’t have been more pleased with the whole experience! Also, I love my new windows, the house stays cool and is QUIET, can’t wait to see my next electric bill! Thanks to all you folks at Window World.
– Ronald Smith, Galveston, September 2014
Kenneth (Barzilla) was on time and was very helpful. I did call him later that evening to place my order.
– Randy Aldana, Galveston, September 2014
Thanks, for a job well done. The install crew (Rogerio Rodrigues) was very knowledgeable and did a great job.
– Doug Taylor, Katy, September 2014
Our installation (Laurindo Ribeiro) went quite well. The short removal and installation time along with clean up was commendable to your workmen. We are pleased with our new windows and look forward to many years of service.
– Durward Smith, Galveston, September 2014
Derek Hightower was very professional and polite.
– Cindy Simon, League City, September 2014
Lonnie (Ludwig) did a great job. Got down to the facts and didn’t waste my time. He was very pleasant and I appreciate his professionalism and approachable demeanor.
– Mike Barski, Galveston, August 2014
Excellent, great service, arrived when you said it would, quick replacement, outstanding salesman (Joel Ludwig) and installer (Reggie Ribeiro). Cleanup was great and the windows are wonderful. Five stars. Thanks two neighbors have already asked for your card.
– Randy Anderson, Galveston, August 2014
Thank you Window World very much. A special thanks goes to Maurice LeBlanc. He was great! I seriously don’t think any other estimator could have done a better job. I can’t wait to have my new windows.
– Paul Thomas, Spring, August 2014
I am extremely pleased with the whole process. Your salesman (Charles Thornton) and the installers (Ray Lawless) were very professional and I would definitely recommend Window World to my relatives and friends. Thank you Window World!
– Denita Murtic, Galveston, August 2014
The men [Ernest Groze] that installed my windows were great. They were respectful, quick, neat, and did a fine job. I will recommend Window World to family and friends.
– John Cook, Galveston, July 2014
Our windows were installed over the weekend and I am so pleased with the results! They look beautiful and totally change the way our house looks, inside and out. I can’t wait to see the savings in our electricity bill. The 2 men [Scott Joslin] who replaced our windows were very nice and worked very hard. They did a really great job and made sure the areas they were working in were picked up once they were done.
– Dan Wilden, Galveston, July 2014
Maurice [LeBlanc] was very courteous and professional.
– Diane Leary, Sugar Land, July 2014
Mr. Daren Hightower provided detailed information about the product that I was inquiring about. He was professional, knowledgeable and very polite. He offered all kinds of ideas on how to improve the looks, benefits and efficiency of my windows.
– Carmen Speets, Galveston, July 2014
Lonnie [Ludwig] was just wonderful, what an asset he is to Window World!!!!
– T.J. Felchak, Katy, July 2014
I have been extremely happy with the service I have received from the estimate [James Covington] to the step by step communication regarding my windows. Scott Joslin was very prompt, installed my windows without any mess. He showed me how they work and double checked them.
– Gayle Decker, Galveston, July 2014
Daren [Hightower] was efficient and very trustworthy. He did a great job in measuring and telling me all the details of what I needed.
– Deborah Dunkum, Galveston, July 2014
Russell Thompson was professional, knowledgeable, prompt and we appreciated his straight
forward way with a sales call.
– Mark Thorp, Spring, July 2014
We were very impressed by Window World. From working with the estimator [Joel Ludwig] to watching our window installation [Herivelto Ferriera], the entire process was simply, easy and affordable. The staff is very friendly and arrived just on time — and we also appreciated the e-mail follow-ups and reminders.
– John Britt, Galveston, July 2014
We had a wonderful experience with Danny [Schmidt]. He was great–explained everything thoroughly and pleasantly.
– Lawrence Caldwell, Texas City, June 2014
Mr. [Derek] Hightower was prompt and a good representative of Window World. He did a
complete check of my home and gave me an estimate.
– Wilma Scott, Angleton, June 2014
I am very happy with the work that Window World did on my house. The salesman [John
Ghiselin] was great and so were the guys [Ernest Groze] who installed the windows.
– Phoebe Giddens, Galveston, June 2014
Reggie [Laurindo Riberio], the lead installation rep – and his team of workers were
amazing – professional, polite and they cleaned up Everything.
– Clair Reiswerg, Galveston, June 2014
I’ve been very pleased with the sales [Lonnie Ludwig] & installation [Ernest Groze]
provided by your Galveston office.
– Michael Creedon, Galveston, June 2014
I was impressed and very satisfied with Eric [Keeler], he was very knowledgeable and courteous. He arrived early and notified us beforehand that he could come earlier than expected. I am glad we chose Window World and am excited to get the windows installed.
– James Kidd, Alvin, May 2014
I’m so thrilled with my windows and the customer service, could not have been better. They kept me informed the whole process. The team of guys [Rogerio Rodrigues] that came to my home where amazing very professional and efficient. They did a fantastic job… I will recommend them to everyone, thank you window world and crew for making my home pretty and energy efficient.
– Frank Blain, Webster, May 2014
Eric [Keeler] did a great job.
– Jeff Stegner, Galveston, May 2014
Russell [Thompson] did a good job explaining your product.
– Rich Baumgartner, Galveston, May 2014
I called window world & was extremely happy from the very beginning. The salesman [James Covington] was knowledgeable of his product. When my windows were ready, they worked around my schedule to get my windows in. I was most impressed by the installers [Herivelto Ferriera] that came to my home. I have many windows, 15 with some that had to be rebuilt, and within 3 hours they not only had all of the windows in, the lead installer gave me the tour of all of them & showed that each one worked. Not only was the work that was done clean & complete, when they left you would never have known they were even there. The work area was left completely cleaned up. I would, and have, recommended to everyone about your company.
– Susie McClelland, Deer Park, May 2014
Salesman [Eric Keeler] was very knowledgeable and installers [Juan Iniguez] very quick and through with their work. Very pleased.
– David Truelock, Dickinson, May 2014
Lonnie [Ludwig] was very friendly, professional and knowledgeable of the product. He firmly believed in his product and what he was selling. The product was of good quality. The production was explained and samples where provided to clarify any issues.
– John Laudick, Galveston, April 2014
Derek [Hightower] did an excellent explanation of all details of the windows and installation. His job was made easier since three of my neighbors have your windows!
– Katherine Stahl, Deer Park, April 2014
I wish to state that the salesman Scott [Thornton] was very specific in explaining all the details with the financing, the install of the windows. Scott was very patient with my wife and I with all the concerns we had. The install crew [Gaudencio] were great. We were very surprised how efficient and hard working. They were. They not only work fast but also very clean and they took time with us in explaining how everything worked and answered all our questions before leaving. We had such a great experience that we will most decently recommend Window World with all our close friends and family. One again, thank you all for the wonderful service you have provided my family.
– Nesto Quintero, Galveston, April 2014
We were quite satisfied with the offered products and with Scott’s [Thornton] low-key approach, which is why he was able to sell us 19 windows.
– Benjamin Witt, Galveston, April 2014
Danny Schmidt was a pleasure to work with, and we are pleased that he was knowledgeable about your products- we needed help in choosing what we wanted.
– Karl Loetzerich, Galveston, April 2014
Lonnie [Ludwig] was AWESOME!!!!!!!!!!
– Paul Harvey, Stafford, April 2014
Maurice [LeBlanc] was outstanding and explained everything perfect great sales guy!
– John Purett, Galveston, April 2014
Joel [Ludwig] did a great job explaining all windows and pricing.
– Richard Reyna, Katy, March 2014
Russel [Thompson] was right on time, and did a great job of estimating our replacement window costs and showing us options.
– Sheri Bogma,
Pearland, March 2014
Maurice [LeBlanc] was wonderful, friendly and knowledgeable about the product.
– Jim Moody, Kingwood, March 2014
Just want to thank you for sending Derek Hightower to do the estimate for our windows. He was friendly, patient and professional. It was a pleasure doing business with him.
– Pamela Jensen, Texas City, March 2014
I would like to express my satisfaction with your salesman Joel Ludwig. He was very knowledgeable about the product he sells, he was not a high
pressure salesman, which I appreciated, and he was very professional in his dealings with me. He is definitely an asset to your company.
– Pauline Beck, Humble, March 2014
We were completely satisfied with the courteous and knowledgeable presentation and estimate by Eric Keeler. It was a pleasure having him
in our home. We are looking forward to our installation.
– Gary Pekar, Wharton, March 2014
Eric [Keeler] did a great job explaining all the features of your windows and showing us why certain windows should be used in particular
locations because of different shapes and sizes. We were very satisfied with his presentation and knowledge of the windows.
– Judy Wright,
Friendswood, March 2014
Lonnie [Ludwig] was very professional and knowledgeable of the product.
– Jeff Winchester, Galveston, March 2014
Eric [Keeler] did very well, and so far so good on the product.
– Brian Vallelungo, La Porte, March 2014
Replaced all windows on a 60+ year old house that serves as our office. Reggie [Laurindo Ribeiro], our installer was top notch. The weather was cold and miserable, yet he did an amazing job. Charlie [Thornton] our salesperson stayed in constant contact, making sure all was going well. Windows look great! Thanks for doing a great job.
– Jim Heine, Galveston, February 2014
Eric Keeler, thank you for our nice front door. The installers [Gaudencio Barrios] did a very good and nice job! They were very friendly and cleaned up after all was done. Thank you again for all your help!
– Hanna Lore May, Stafford, February 2014
The job went very well I thought. The crew [Rogerio Rodrigues] was very professional, neat, considerate of my home, and very efficient. So far I am very happy with how things turned out.
– Roger Morehead, Galveston, February 2014
I had a wonderful experience with WW. Bruce [Andrews] has been outstanding to work with. The gentlemen that came to install the windows were the best. I have raved about you to several of my neighbors one has already signed up with Bruce another is looking into it!!
– Brenda Tomenga, Humble, February 2014
We are very pleased with our new windows. It has only been one week since the installation, but we’ve already noticed that they have reduced the outside noise by 95% and we can’t wait to see how our electric bills look over the next few months. The windows changed the entire look of the front of the house too – Beautiful!!! The 2 men [Juan Iniguez] who installed the windows were very nice and professional – they cleaned up the entire area when they were done. We are very pleased and will definitely refer Window World to anyone who asks. Thanks again.
– Jim Jouett, Galveston, February 2014
Thanks Joel [Ludwig] did a great presentation and currently all
– John Garner, Katy, January 2014
We recently had 12 windows and a sliding patio door installed by you. I
just want to say that the crew [Rogerio Rodrigues] was very friendly and
cooperative. The installation was great and they cleaned up their mess.
Great experience. These windows are great!!
– Charles Hartman, Dickinson, January 2014
He [Russell Thompson] was excellent! Very nice and friendly plus
certainly knew what he was doing! Very Professional! Can’t wait to get
the door and windows in! Thank you!
– Glen Ledoux, Brenham, January 2014
James [Covington] was great, I bought windows for my whole house on the
– Lisa Collins, Galveston, January 2014
The salesman [Lonnie Ludwig] was very knowledgeable, friendly, and informative. The installers [Herivelto Ferriera] were AMAZING! They were professionals, I was impressed with the level of skilled work, and the fact that they cleaned up, swept the floors, etc.. was impressive.
– Maria Fuentes, Galveston, December 2013
I thought Russell [Thompson] was a great sales person!! He knew his business and was very professional!
– Salli Babbitt, Dickinson, November 2013
Jim [Covington] was fantastic! I will be working with him soon on this project.
– John Cichon, Galveston, November 2013
Window world team of West Galveston was very professional. A team of 4 installers [Eddie Ferriera] came and did a through, neat job and completed all that I requested. They left the site clean and did 37 windows in one day….much better install than what the builder did originally. Amazing. The window openings were accurately measured by the sales person [Maurice LeBlanc] so this made it easier for the installation crew. There was never any pressure to buy. They honored their quote from nearly a year before. The windows are a good quality and very air tight as well and significantly reduced outside noise intrusion. Excellent quality and a very competitive price. I would recommend and hire them again.
– George Negoescu, Missouri City, November 2013
I would like to take the time to tell you we LOVE our new windows. The whole experience was like no other, from the sales person Bruce [Andrews] to the crew [Rogerio Rodrigues] that installed them they were all very professional and prompt. Even my neighbors have been talking about how amazing the windows make our house look. I will definitely recommend window world when I hear people mention they need new windows. THANK YOU WINDOW WORLD
– Larry Pumel, Porter, November 2013
We are happy to say that we know we made a good choice with Window World. Your windows have cut down the noise, the ac unit runs less, all
the neighbors like them. The windows gave our house a new look and we know it was worth the investment to replace all 12 windows. Your sale person [Joel Ludwig] and crew [Scott Joslin] were great the time they were at my house. I would refer you to all my friends and family members.
– Manuel Campos, Spring, October 2013
Maurice [LeBlanc] did a great job, much better than the estimators from 3 different companies that we had come out, he had answers for all of our questions and played a big role in us choosing Window World for our window replacement.
– Brandon Schnoor, Galveston, October 2013
Danny Schmidt did a fabulous job, he was very patient and thorough with his presentation. We had several other quotes prior to ours but as soon as Danny was finished we knew we wanted to go with Window World. We have already referred neighbors and family and will continue to do so.
– James Bryant, Galveston, October 2013
John Ghiselin was very professional and the whole process exceeded my expectations.
– Daniel Spoerle, Galveston, October 2013
I was very pleased with my windows. my installer Juan [Iniguez] and his assistant were fantastic, polite, tidy and fast. GREAT JOB!!!.
– David Adams, Galveston, October 2013
I love both my sales [Danny Schmidt & Preston Stephens] people! Very helpful ordering my doors and windows. Also my installer Reggie [Laurindo Ribeiro].
– Connie Vallone, Galveston, September 2013
Service was amazing. Reggie [Laurindo Ribeiro] and his crew were Top Notch. We could not be happier with our purchase. Would recommend to everyone we know.
– Aron Cherry, Tomball, September 2013
Jim [James Covington] is terrific! He is knowledgeable, friendly, personable and very professional.
– Kim Fesler, Galveston, September 2013
Charles [Thornton] was absolutely fantastic! Can’t wait to have the windows come in and schedule their installation!
– Kathryn Chiasson, Galveston, September 2013
Installation crew [Laurindo Ribeiro (Reggie)] fantastic! Luv’em!
– Erma Hunter, Galveston, August 2013
Scott [Thornton] was great!
– Gerry Lange, Katy, August 2013
Preston [Stephens] is great!!
– Connie Vallone, Galveston, August 2013
Danny [Schmidt] was awesome! Professional, and very thorough!!
– Dennis Boehme, Galveston, August 2013
Great experience – excellent install team [Ernest Grove] and
quality of windows.
– Allison Ruggles, Missouri City, August 2013
Juan [Iniguez] did a really great job.
– Tommy Lollar, Galveston, August 2013
We are very pleased with our new windows and the installation [Rogerio Rogrigues]
went smoothly, and sales person [Preston Stephens] was great also.
– Peter Degroot, Santa Fe, August 2013
Russell [Thompson] did a great job and think we are 99% sure that we will be putting in the windows.
– Terry Higginbotham, Pearland, August 2013
The installation was very professional. The installers [Herivelto Ferriera] worked very quickly and did an excellent job of cleaning up and removing the old windows.
– Paul White, Rosenberg, August 2013
Loved Maurice [LeBlanc]! He answered every question and was very thorough. Thank you.
– Wendy Berryman, Cypress, August 2013
Very please with field sales, Preston Stephens. Very thorough presentation. Crew lead Reggie was courteous and very professional. Whole crew was very polite and neat.
– Michael Harper, League City, July 2013
Your installers [Rogerio Rodrigues] came to our house Tues,June 18 and installed 15 windows in my mother’s home. I have never been so impressed by the professionalism of these gentlemen, they were very proficient in everything they did. From the installation to the final package it was excellent. I would recommend you to everyone that needs window replacement.
– Jacqui Brooks, Magnolia
I wanted to say the whole experience was refreshing. The Salesman, John [Ghiselin]. was very professional and he understands the business in whole. The crew that installed the windows were very well organized and knew exactly what needed to be done. They listened to my concerns and proceeded accordingly. I particularly want to extend a congratulations to Eddie[Herivelto Ferriera] and his 2 associates. I have told numerous people about my experience and told them to ask for Eddie and his crew, if they have windows installed. I know there are others that are good, but I know personally, these guys are competent in their work.
– Agnes McGray, Galveston
Our windows were installed on Sat. They [Laurindo Ribeiro] did a fantastic job and they look great. The customer service of your company is outstanding and I will definitely in the future refer you to anyone.
– Jeff Omer, Galveston
John [Ghiselin], the salesman, was fantastic and had wonderful information. The installers [Jorge Romero] called ahead to let us know when they would arrive. They took the time to install everything precisely and explained what thy were doing. They demonstrated how the windows worked. They left the house neatly. Thank you! I love my new windows!
– Caroline Lassiter, Galveston
Joel Ludwig was very personable and did a good job of describing and estimating the job. We will let you know if we are going to do this job.
– Julie Sias, Galveston
Sam [Flores] is a very fine and capable individual. I am sure we will enjoy the windows once they are received and installed.
– Burdette Dougdale, Galveston
We are enjoying our new windows. I appreciate that each step in the process has shown commitment by your company to keeping to the schedule you agreed to, sales, communications, and installation. Scott and Orlando were extremely professional, skilled, friendly, and efficient. They took so much care to keep the work area clean and safe from broken glass. They pointed out existing problems clearly and patiently showed me how the windows worked, and answered other questions I had. Thanks again.
– John Reed, Galveston
Thanks so much!!!!!Love my new windows…Your installers [Juan Iniguez] where so nice, fast & very good @ removing with no mess & installing. Was very impressed with them. You should be very proud of them. A, very impressed & happy customer. Will be glad to refer your company.
– John Sims, Galveston
Bruce [Andrews] did a great job and thoroughly explained everything. This was our third bid and was much more reasonable and carefully explained than the other two. We are excited to be working with Window World and Bruce for our new replacement windows. Bruce is an asset to your company.
– Tommy Lollar, Galveston
Hi, just a note to say I am extremely pleased with the windows installed yesterday (7-15-13)! Reggie [Laurindo Riberiro] and his two other installers did a super job installing, caulking, and cleaning-up. Those three men were so nice and courteous, answering my questions, and they worked so efficiently and smoothly. They worked non-stop until they got the job finished. I was amazed at how well they did everything! They used drop cloths to protect my rugs and floors, then cleaned up all the debris inside and outside my home. Thanks to them and you for employing such wonderful installers. I love the windows and already have had several family members come by and see these windows. I will certainly recommend Window World to everyone I know (and don’t know!). Thank you for a job well done. And, thanks to Reggie and the two men who came with him, they represent your company very well!
– Irma Hernandez, Texas City
Thank you Preston [Stephens] and window world. Preston was very helpful in helping us choose the best windows for us, and within our budget.
– David Krafft, Sealy
We couldn’t be happier with our new windows! Roger [Rogerio Rodrigues] and his crew arrived when they said they would and worked diligently for about ten hours until all twenty windows were securely in place. We appreciated the care they took, the precision fit of the windows, and the clean-up afterwards. Thanks!
– John Eudy, Tomball
I am pleased with windows that were installed. They [Jason Crumb] seemed to do a good job with the installation and clean up afterwards.
– Glenn Taylor, Rosenberg
We had a wonderful experience with Window World. Scott [Thornton], our salesman, was knowledgeable and great at showing us all of the features of the windows without being pushy. We were so excited once we had made our order and were pleasantly surprised when we got a call 3 weeks later that they were ready to be installed. I was afraid that we’d have a hard time getting an appointment for installation, but for no reason as I had my choice of any day really that I wanted and we scheduled the install for a few days later. Our installer [Herivelto Ferriera] was WONDERFUL. They were able to replace 17 of our windows in 3 hours and left the house almost as clean as it was when they got there. They windows all fit perfectly and we are loving our now quiet and much cooler home. I’d highly recommend your business to anyone and have already referred several friends. Thank you so much for a great experience!
– Daniel Blazei, Galveston
Samuel [Flores] was very informative and thoroughly answered our questions. I was very satisfied with his descriptions and suggestions. We decided to go from a picture window to a slider instead of double hung ones per his suggestion. He did a nice job with the estimates!
– Christopher Dean, Galveston
Preston [Stephens] did a good job. Happy with his presentation and walking me through it. Am getting a few more quotes. Looking at some higher quality windows. But will keep you apprised. Thanks for the help to-date.
– Mike Rzendzian, Galveston
Samuel [Flores] did an excellent job in explaining the benefits of switching my old windows. Thank you for the professionalism and friendlyness of your employees! I’m super excited about my new windows!
– Argelia Alegre, Humble
The men [Laurindo Ribeiro] from WW were great!! They came right in and started work. They installed 10 windows under 2 hours. They cleaned up when they were done and had us inspect the work which was excellent. I feel like I am in a new house.
– Felicia Wyche, Galveston
Very happy with my windows and the cost. The guys that came out to install [Rogerio Rodrigues] them were professional and fast. Thank you.
– Nicole Fields, Galveston
I would like to tell you about my installers, Scott Joslin and the hispanic man (did not get his name). They were absolutely so wonderful! Everything was so efficient, and the windows were in very quickly. Someone so kind, Scott Joslin, should be rewarded in some way. I did not interact with the hispanic man as much, but he also did a wonderful job! Thank you very much, my life is now getting a little better!
– Kathy Meyer, Galveston
I was totally impressed with Danny’s [Schmidt] knowledge of the business and your company. If I had any doubts about purchasing from you – he erased all of those with 15 minutes of being in my home. My only problem now is deciding which windows. Thank you and I will definitely be in touch with Danny!
– Sharon Hill, Cypress
Just to let you know your installer did a fantastic job (Juan [Iniguez]) Thank you!
– Donald Saccone, Galveston
The salesman [Lonnie Ludwig] was very through and helpful. The install guys [Rogerio Rodrigues] were excellent. The work was done very well and left no mess. They demonstrated the features of the windows and how the windows work.
– Greg Sherry, La Porte
Eric Keeler came by yesterday and represented your company very well. He was able to answer all our questions on product, labor involved, warranty, what is expected of the homeowners to prep for install, etc. We are looking forward to installation day as well as saving money on our electic bill for years to come. Thank you for sending Eric. I’m already spreading the word on you product.
– Kathy Witkowski, Baytown
Joel Ludwig was personable, inoffensive, thorough and knowledgeable, which is more than we can say for the competition, who also pitched windows to us. I was actually favoring your company out of 4 by the information at your website, the personable lady [Chelsie Hughes] on the phone who scheduled our appointment, then Joel sealed it, showing us that Window World is a down to earth company without gimmicks or tricks. We look forward to watching the install and to using your windows and hope that they both measure up to the “do it right, no fluff, customer-oriented ” style I’ve seen thus far. A REAL company – fair and customer oriented….imagine that!
– Dean Underwood, Galveston
Everyone did a fantastic job all the way around. The windows are beautiful and I’m still excited about them. I will definatley recommend Window World to others.
– Oliver Beckham, Katy
Your installer, Scott Joslin and his assistant, did a wonderful job on my windows. They removed them and kept the place picked up as they went. Before they left, the sills were cleaned and everything was in good order. I would recommend them and Window World to my neighbors. Thank you.
– Linda Farr, Galveston
I would like to thank Ernest [Groze Jr.] and his team on a great job. I had 32 windows installed on 3/22/13 and it only took them 14 hours to get the job done. The guys worked their but off in that 14 hours to accomplish the job. The guys cleaned up there mess upon the completion of the job and within the next day or so I had everything installed as it was before they arrived. Pleasent experience and would recommend to friends and family.
– Kevin Flowers
I would like to comment on our experience. We were happy with date of arrival, the installers [Laurindo Ribeiro] were professional and we were happy with their work.
– Dean Solomon
Mr. Ghiselin [John] was prompt, he did an excellent job of presenting the various window options, provided clear and detailed costing and was very patient in answering all my questions, he was great! I am very interested and I will contact him when I am ready to purchase.
– Cecilia Worley
Mr.Ritchie called in to praise the service guys (Gaudencio Barrios) that came to replace his trim today. He said the first time they brought the wrong color trim pieces but they were out there early this morning with the correct materials and got his job COMP. Mr.Ritchie noted not only are they professional and efficient at the job they do, but the most impressive thing about them was their patience and level of customer service and they should be recognized for it.
– Charles Ritchie, Galveston
Service was good all around and windows look great. Salesperson and installer were great… even brought up my garbage cans from the street. Will recommend to others and use again.
– Tara Sullivan, Galveston
My wife and I just had new windows and a sliding glass door replaced in our home by Window World. Starting with the initial contact with Window World through the installation process everything was as promised and even exceeded our expectations. Our estimator, Scott [Thompson], was knowledgeable about product and very helpful to us with our selections. The installation could not have gone any better. Reggie and his crew did an excellent job on installation and were very professional. They did an excellent job of cleaning up afterwards, not even a scrap left laying around. The windows look great, we are getting lots of compliments on them. Based on our experience, we would highly recommend Window World to any of our friends.
– The Phillips family, Galveston
Just wanted to send you a note that we are very happy with our new windows installed by your crew on Dec 21. Here’s a few specifics:
•Window thermal barrier performance is excellent. Just like in your demo, it’s hard to tell what the temperature is outside based on the feel of the windows.
•Window mechanical performance is excellent. The windows are a pleasure to open in all the different variations possible, and having the sliding screens is wonderful.
•The white frames are very attractive.
•Our new sliding back door is fabulous.
•Your installation crew [Gaudencio Barrios] was friendly and hard working and the installation job was completed to my satisfaction. I did note on the customer survey that it would be best if they wore eye protection the entire time they were working.
•Your company’s communications/emails to schedule and confirm the appointments was great. (I just dealt with another home improvement contractor who botched his appointment because of his poor emails. I stopped doing business with him.)
•You met all the timelines you quoted in the sales process.
•You were friendly and patient with my daughters during the window performance demo.
•There were no hidden charges.
I’m have no idea how much our utility bills will be reduced, but even if is just a little bit, I’m glad my wife lobbied for the new windows, and I’m glad I chose Window World of Galveston.
– Franz Helin, Galveston
Sales [Preston Stephens] and installation [Jorge Romero] were excellent. Windows look great and exceed our expectations.
– Michael O (Galveston)
I just wanted to tell you that I am very impressed with this job. This crew took 1.5 hours to do 7 windows and they seem to be perfect. Very good crew, Reggie was very nice and professional. It’s nice (and rare) to see a company do things right and care and I wanted to tell you.
– Sherry O (Galveston)
Very pleased with service during order and installation. The windows are great! Very easy to place order, set up installation, etc. … Overall, very pleased, and will use again when we decide to replace additional windows.
– D’Andra S (Bellaire)
Have been gradually replacing windows in home. Russell [Thompson] has been the estimator on all 3 of the purchases. He is just about a member of the family. He is great. Love Window World, staff and installers. This last window is the only one left downstairs and will start on the upstairs soon. Thanks to all. Would recommend you in a “heartbeat.”
– Priscilla J (Humble)
We are writing this letter to you to thank you for the fantastic crew of Scott Joslin and Percente that put in our windows last Wednesday. They were great right from the start. They were courteous and clean about their work. They were very polite and informative and did one hell of a job. You should be commended for aligning yourself with such fine craftsman. Greg Arsola did a great measuring job. Scott kept us well informed of the progress and had us to inspect the work thoroughly. Thanks for sending the very best of the best and we informed Mr. Keeler about Greg and the fact that we are going to recommend Window World and All of your staff to anyone that will listen or asks about our beautiful new windows. Again, congratulations on an outstanding staff and their detail to perfection. We have one more new window that we will need and there is only ONE place that we will call. Thanks for being the very best.
– Susan M
We are writing this letter to impress upon what a Great job, Greg Arsola, did for us on the purchase of nine windows for our home. He gave us confidence and such great ease of the process that we felt he should be rewarded by his boss. He gave us confidence in the product by his knowledge and his attitude and pride he took in his work. He was enthusiastic from the start. Too often people have the tendency to forget the good and only let you know about the bad. We did shop around, but after meeting Greg, Window World won hands down. Because he did such a fine job, the windows fit like a glove and we could not be happier and are so impressed with your product. The windows look outstanding and we really could not just stop starring at our new picture windows. It actually looks like there is no window there. That’s impressive. You must be extremely proud to have an employee with such outstanding qualities. In this day and age that is a great way to run a business. We have several friends that were waiting for our windows to come in and see them. Thanks to you and Greg there is no other company that we will recommend. It has to be Window World!! Why anyone in need of windows wouldn’t do this step to improve their home and energy efficiency of their windows is beyond us. Thanks to Window World we are starting to save money and upgraded our home very easily. Please thank Greg again for us and know that he is having a positive impact on your company. You should feel proud. He really should be commended for a job and performance well done. We will forever recommend Greg and Window World.
– Daniel M
I had seven window replaced in my home this past Monday (November 9). I want to tell you that I could not be happier with the customer service, price, product, and labor unless of course it was fee. I will start with the person that set up the appointment for the initial visit. She was polite, professional and knew what she was talking about. The estimator came out and arrived right on time. We walked around the house and I told him what he wanted. He had some great suggestions, such as frosted glass in the bathroom window, changing a slider to double-hung on another window. Some suggestions cost more and some saved us money. I just appreciate knowing what my options are and making my own choice. He took the measurements and explained the cost of everything as well as the warranty on everything. He told us that the windows would be in between four and six weeks from the date that I ordered them and they were in five weeks later. The lady that set up the installation was professional and informative so I knew what to expect on the day of installation. The installer arrived exactly when he said he would. He immediately got to work measuring all the windows to make sure everything was the correct size.
Once he was satisfied that everything was correct he got to work. I could not believe how quickly and neat he was with the whole process. The initial measurements would have had to be perfect for everything to go that smoothly. He worked no stop until the job was finished. I have never seen such perfect caulking in my life. I checked everything inside and out and could not find one flaw in the whole job. When he left there was not a scrap of debris, nor a stray nail or screw. I can’t stop bragging about my new windows to all of my colleagues. They are anticipating the same kind of home improvements and I was the guinea pig. They wanted to see how my windows turned out before they made the move. I work for the school district in Galveston and I am spreading the word. In addition, all of the houses in my neighborhood were built in 1965 and will all need new window sooner or later. This is a stark contrast to the experience I had 18 months ago with a large home improvement store (Lowe’s) , where I ended up with a cost of $400 over the original quote (charging me $6.50 per tube of caulk). The workmanship was terrible. After three visits from the contractors, it is better, but not perfect. Thank goodness I only had them do one window. Please feel free to send anyone to me for a recommendation or success story.
– Margeret S